Your Concur program is working.
That doesn't mean it's working the way you think it is.
Give me one hour of your team's time. In 14 days, I'll show you where the gaps are, what matters, and what to fix first.
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$5,000 flat
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14 days start to finish
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1 hour of your team's time
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No system access required
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No software sales pitch
I look at your program differently.
I've spent years inside T&E. I've also sat in the COO seat responsible for the business around the program.
So I don't just ask, “Is this configured correctly?”
I ask, “Why is it configured this way? What problem is it solving? What work is it creating? And does it still make sense?”
That's the lens I bring to your assessment.
They drift.
Because here's the thing, most T&E programs do not break all at once.
The policy changes. The business changes. Administrators change. Someone adds an exception for an executive group. Someone changes an approval rule to solve one problem. A new card program gets added. A business unit gets acquired. Finance asks for something different. The system gets updated.
Each decision makes sense at the time.
Three years later, nobody remembers why half of it is there.
The program still runs.
Until somebody finds something.
Then the questions start.
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Why did this expense get through?
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Why are these people bypassing approval?
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Why does the system not match the policy?
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How long has this been happening?
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Who approved this exception?
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Is this happening anywhere else?
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What else do we not know?
Hi, I'm Erin, I've reviewed hundreds of Mid-Market & Enterprise expense programs representing $1B+ in spend. I'm also a COO.
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SAP Concur Advanced Configuration Certified
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Former managed services practice leader
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No junior consultants or handoffs. I complete all the work personally
I turn program drift into something you can actually see.
I compare what your policy says should happen with what your Concur program is actually doing. Then I show you where they no longer align, what creates unnecessary work or risk, and what to fix first.
Here's How the Diagnostic Works
A fixed-scope review of how your SAP Concur program is set up today.
1
You send:
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Your T&E policy
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Four standard reports from Concur Intelligence
No system access needed. No IT involvement. NDA available on request, and data deleted after delivery.
2
I review:
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Entire Concur Configuration
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Audit rules
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Expense types
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Approval workflows
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Exceptions
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Corporate card
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User controls
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Places where the setup has drifted from policy
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Compliance gaps
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Rules written in policy that arent configured in Concur
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Data and accounting
3
You get back:
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A score across six program areas so you can see where the biggest gaps are and establish a baseline for future reviews.
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A list of what to fix first
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The specific setting and recommended value wherever the configuration export supports it.
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A one-page summary for your CFO or audit committee
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A 60-minute working session to go through the findings and decide what gets done
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7 days post-assessment follow-up question support
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30 day check in post-audit
14 days. About one hour of your time. $5,000 flat.
Why this is different
I've sat on your side of the table.
I'm Erin McDermott. I built a $6M corporate travel managed services practice from scratch, serving more than 35 mid-market and enterprise clients across many regulated industries. I have configured and administered SAP Concur programs representing more than $1 billion in spend. I also sit in the COO seat as a fractional executive at several businesses today.
Here’s what that means for you:
I do all the work myself. No junior consultants. No handoff. The person with the experience is the person looking at your program.
I know what an executive team is trying to understand when they look at a T&E program, and what business outcomes they expect it to support. This viewpoint is woven into every single assessment.
Independent advice. No software company pays me for recommendations. Sometimes the right answer is, “Keep what you have and fix it.” Sometimes its not.
My findings are specific. I name the setting, the value, and where to find it. Not vague advice. Not a slide deck full of general points.
Minimal security lift. No system access is required. You send the requested reports from Concur Intelligence and your written T&E policy. That's it! No credentials or system access needed.
SAP Concur Advanced Configuration Certified
FEATURED BY SAP CONCUR
SAP CONCUR · EXPERT SESSION
Watch Erin talk T&E strategy with SAP Concur
Conversation with SAP Concur's VP of Value Experience
SAP CONCUR · PODCAST
Hear Erin on the SAP Concur podcast
A conversation on the Global Expansion of a T&E program.
